60 answers by the assistant, waiting to be sorted by the confidence each stated.
Chapter 1 of 7
What 70% should mean
Larkspur’s support assistant tells customers how sure it is of each answer. The support team asks when those numbers can be trusted.
This chapter: What does a stated confidence promise, and does the assistant keep it?
About this chapter
You will learn
- What a calibrated confidence means
- How jars sort answers by the confidence they stated
- How to spot a jar that claims too much
Words you’ll meet
- Confidence
- How sure a model says it is, from 0% to 100%.
- Calibrated
- Its confidences mean what they say: of the answers it gives 70%, about seven in ten are right.
- Jar
- Here, the answers that stated about the same confidence, gathered so you can count how many were right.
Step 1 of 4
60 past answers, each with the the assistant stated. means 70% sure is right seven times in ten.
Predict first.