Tinker Search before AI

by Samy (Kondasamy Jayaraman) · drawn with Colorfigures by April Zhu

The search waits on the desk.

Chapter 5 of 7

“Refund” and “refunds”

Someone searches “Refunds” with a capital R and finds a single page, though the refund policy says “refund” on page after page.

This chapter: How can a search match a word’s other forms?

About this chapter

You will learn

  • Lower case folds capitals
  • A stemmer folds endings
  • Stop words are too common to help

Words you’ll meet

Lower case
Folding every capital, so “Refunds” and “refunds” are one word.
Stemmer
A rule that cuts a word’s endings, so “refunds” and “refunded” share the drawer “refund”.
Stop word
A word on nearly every page, like “the” or “for”, left out of the index.

Step 1 of 6

So far the index has filed words exactly as written, so “Refunds” and “refunds” sit in different drawers.

Search for “Refunds”.