Your bins, front left to rightSearch missed the passage: 0 · Answered from an old passage: 0 · Looked up the wrong order: 0 · Ignored what the tool returned: 0 · Promised a refund it can’t give: 0
Chapter 7 of 7
Workbench: a new day
The fix shipped. A new day brings a new queue of thumbs-down traces, and the team wants one fix for the week again.
This chapter: Given a fresh day of failed traces, which one fix should ship?
You will learn
- Triage: labelling each failed trace with its mode
- Reading the tally by count and harm together
- How a wrong label can point you at the wrong fix
Words you’ll meet (1)
- Triage
- Sorting a queue of problems to decide which to deal with first.
The picture on the left is live. Each step below asks you to do one thing in it; the story continues here as you go.
Step 1 of 4
The fix shipped, and its eval cases joined the suite. A new day brings a new queue: the 9 traces customers marked with a thumbs-down. Open it.